Zangu is powered by you and your business
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Start lending the proper way
Bring credit to the masses, including under-represented groups. No need to build a lending infrastructure. We have done the hard work for you!
Zangu Customer module
The Zangu Core customer suite module offers extensive capabilities for mastering customer interactions, granting control to tailor interactions according to preferences. Features include an approval workflow where customers remain inactive until KYC approval, automated registration fee payments, and identity verification against government databases for fraud prevention.
Easy & customizable Loan product
At Zangu, we empower you to take charge. Customize the loan type according to your product specifications effortlessly. Our loan type configuration is designed with diverse industry best practices, ensuring ease and seamlessness. Here are some of the features that accompany Zangu Loan Product:
Seamless Loan application
In configuring the loan product mentioned earlier, you determine whether customers will
apply internally through your staff or via the Zangu Credit customer mobile and web
application.
Users applying must adhere to the requirements of the loan product.
Risk mitigation
With advanced features, Zangu empowers you to effectively mitigate risks, safeguarding your lending operations with cutting-edge technology.
ID Check.
CRB Check.
AI/ML Credit Risk.
Anti money laundering & Terrorism
Approval Workflow
Loan Disbursement and
payments processing
After approval of the loan, Zangu Pay allows you to disburse funds to the customer's
preferred payment method as dictated by your platform. This process occurs through the
payments app configured within the Zangu Payment module. Once funds are disbursed, the
loan becomes active, and the credit module begins tracking repayments.
Customer also gets notification through out the process, this enhances trust
Loan Repayments and
payments processing
Zangu provides a streamlined repayment process for the benefit of both customers and lenders. We enable you to customize preferred repayment methods for customers to repay their loans. Upon customer payment, a real-time loan statement is generated, and funds are instantly reflected in your account.
Additionally, we have partnered with prominent mobile money and banking institutions in Kenya, Tanzania, and Uganda for seamless integration.
Elevate Engagement journey
Zangu empowers you to tailor the interaction channels between you and your customers to suit your specific needs and preferences. Whether it's through email, SMS, in-app messaging, or other channels, you have the flexibility to create a seamless and efficient communication experience. This customization ensures that you can engage with your customers effectively, fostering stronger relationships and enhancing overall satisfaction.
Customer App
We'll personalize both the mobile app and web application to enable customers to register, validate their profiles, view available loan products, apply for loans, and make repayments seamlessly.
Mini CRM
Zangu Mini CRM enables you to monitor customer issues and support, as well as broadcast messages through various communication channels such as SMS, email, or other available modes within Zangu.
Get started Now
Whether you're a large-scale enterprise, early-stage startup, or somewhere in between, our modular platform enables enterprise scale for all with the widest breadth of financial products.
Launch Nowor Contact us for a demo